Support for HHYB
If something is not working as expected, we will help quickly.
Contact
Email: appsupport@dsapp.de Please include your device, OS version, and a clear problem description.
Troubleshooting
- Restart the app and reboot the device.
- Check the store for the latest app version.
- Verify CSV header names and row formats before import.
- For export problems, check free storage space and share permissions.
FAQ
The report includes your daily values, trend charts, and a summary for the selected period.
Use CSV import in the app. Existing records are added to your timeline.
You can log symptoms during check-ins, manage them in the symptom dictionary, and include or exclude them in exports.
Yes. Export options support anonymized and aggregated modes for privacy-friendly sharing.
You pay once in the store and get full access without subscription billing.