Support for Escape Rooms TV
If something is not working as expected, send us the details and we will look into it.
Contact
Email: appsupport@dsapp.de Please include your Apple TV model, tvOS version, the app version if known, and a short description of the problem.
Before you contact support
- Close the app completely and open it again.
- Make sure you have the latest version from the App Store.
- Restart your Apple TV if a case does not load.
- No sound? Check the volume and the Music switch in the pause menu.
FAQ
It is being prepared for the Apple TV App Store. This page will link to it as soon as it is live.
The first case, The Copied Library, will be free to play in full.
An Apple TV with tvOS 17 or later and the Siri Remote. No extra controller required.
English and German, on screen and in full voice.
The Copied Library is rated 9+. Every player gets a profile, and profiles can be limited by age.
The Copied Library takes about an hour. You can stop at any time and pick up where you left off.